F.A.Q.

Frequently Asked Questions


Absolutely Yes. We sign NDAs and Confidentiality Agreements as required by the client.All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we create isolated cells disconnected from any public network. At a practical level, all CD/DVD-Writers, USB ports need authorization for usage. Internet uploads larger than a threshold also need authorization.

All the projects are executed in a modular way, with an up to date tracking of the status, deliverables and changes. All the client details would be kept confidential. It is our guarantee that we would beat any onther competitor in terms of price and quality.

Once the client sends us a requirement analysis of its product, we start the work with an advance payment of 20% of the total price. Then we deliver a proof-of-concept to the client for review, once accepted; we request another 20% of the price. Then we build the product and implement the product at the client’s place, and we ask for another 20% of the price. After that, once the client is happy with the work we request for the rest 40% of the total negotiated amount. This model has been developed keeping quality and customer satisfaction in the mind.

You will have ability to keep close control over the project. Our assigned Project Manager will be your single point-of-contact for all issue resolution, and will work closely with your guidelines. In addition we would assign every client a developer, so the client could interact with the developer on a day to day basis. Obviously, the client has access to the Project manager for any escalations and issues.

The quality of a software development company is ultimately the quality of its people. Our hiring process is very different, and we have been successful in getting the right talent. In addition, our attrition rate of our employees is significantly low. We hire people with multiple years of industry experience. Some of them are industry-certified (MCSD, MCP, Sun-certified). Our selection process includes a 1-hour written technical test, 4+ hours of interviewing, reference checking and actual problem-solving on the computer in a specific language.

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